Returns & Exchanges

We stand behind every pair. If they are not right for any reason, you have 60 days from delivery to send them back, at no cost to you.

The short version

• 60-day return window from the date of delivery.
• Free return shipping on every return. We send you the label.
• Refunds issued within 7 business days of us receiving the return, to your original payment method.
• Free exchanges for a different size, no questions asked.
• Items must be unworn and unused, in their original packaging with the dust bag included.

Starting a return or exchange

Email support@fabbruccio.com with your order number and whether you would like a refund or an exchange. We will reply within one business day with a prepaid return shipping label and instructions.

Once we receive your return and confirm the item is in original condition, your refund will be processed to your original payment method within 7 business days. You will receive an email confirmation when it posts.

Condition requirements

To be eligible for a return or exchange, items must be:

• Unworn and unused.
• In the original packaging, with the dust bag.
• Returned within 60 days of the delivery date on your tracking confirmation.

If an item arrives in a condition that does not meet the above, we will contact you before processing.

The Florence (made-to-order)

The Florence is made to order, but it is covered by the same 60-day return policy from delivery. If the fit is not right or you change your mind within 60 days of receiving your pair, email support@fabbruccio.com and we will handle it the same way.

Exchanges

Size exchanges are free. If you ordered a size and want to try another, just let us know when you email us and we will ship the replacement once we confirm your return is on the way back. You pay nothing for the exchange or the shipping in either direction.

Contact

For any return or exchange question: support@fabbruccio.com. We respond Monday through Friday, 9 AM to 5 PM EST.