Policies

Shipping

Last updated July 2026

Free shipping on every US order, no minimum. We ship within 1 to 2 business days and send you tracking as soon as the label is created.

US shipping

WhatCostTimeline
Standard shippingFreeShips in 1 to 2 business days, arrives in about 5 to 7 business days
Return shippingFreeWe send the prepaid label, you drop it off

There is no minimum order and no threshold to clear. Every order ships free within the United States.

Order processing

Orders placed before 2 PM EST on a business day are typically processed the same day. Orders placed after 2 PM, on weekends, or on US federal holidays are processed the next business day. You will receive a shipping confirmation email with a tracking link as soon as your order leaves our warehouse.

The Florence (made-to-order)

The Florence is built to order. Most sizes ship in 4 to 6 weeks from the order date. You will receive an email confirmation with your estimated ship window immediately after purchase, and a second email with tracking when your pair leaves the workshop.

The 60-day return window on the Florence starts from the date your pair is delivered, not the date you ordered.

Canada

We ship to Canada. Shipping rates and estimated transit times are shown at checkout. Canadian customers are responsible for any applicable customs duties or import fees assessed at the border.

Questions about your order

If your tracking has not updated in more than 3 business days or you believe a package may be lost, email support@fabbruccio.com with your order number. We respond Monday through Friday, 9 AM to 5 PM EST.